Surat Keluhan (Complaint Letters)

Bekasi, April 30,2010

Dear.
Leaders Stores JIYAN ABADI
Jl. Struggle No. 55
North Bekasi



With Regards,


I as a consumer who has purchased your goods, send this letter of complaint to your store. Because there is little damage to the goods that I bought on April 29, 2010 are one rice cooker. Goods are not working properly when I tried at home. I want the goods in exchange for goods that are better.

I hope my problem of damage to the goods at the best possible and can respond at the finish as quickly as possible.

For your attention I thank you. I also apologize if there are words that offend.




I Sincerely,



(Yanti)

Surat Permintaan Barang (Demand Letter)

Semarang, november 1, 2008

Dear.
Marketing Department PT Puspa Jaya
Jl. Sudirman No. 125
Semarang

Subject: Request for Goods


Sincerely,


Based on information from pertugas booking your company, we ordered these items below:

1. Two units of washing machines Sony model S-90E @ Rp. 1,500,000.00 ... ... ... ... ... ... ... ... ... .. Rp. 3,000,000.00
2. Five units of the model K-989C@Rp.300 KDK fan, 000.00 ... ... ... ... ... ... ... ... ... ... .. Rp. 1,500,000.00

Total Rp. 4,500,000.00
Discount 10% Rp. 450,000.00
The amount paid Rp. 4,050,000.00


Payment by Cash on Delivrery in our office. We hope before November 15, the goods we have received.

Upon you for your attention, we thank you.



Sincerely,



(Anggit Tiantoro)
Equipment Manager

Surat Penawaran (Letter of Offer)

PT. SMILE HAPPY
Fun Road No. 359
YOGYAKARTA


Number: 005/X/10 October 1, 2010


Yth. Director of BRIGHT CERIA
On the streets of Mount Muria No. 18
Sidoarjo, East Java


Subject: Supply of Raw Material



With Regards,


We join the father rejoiced to see the development of an increasingly good company. Goods production firms father was in the community enjoy doing. In addition to relatively low prices, making affordable by many people's purchasing power, capital is also quite interesting that the market's appetite. In short, the company's production goods father is quite interesting and fulfilling tastes of today.

Because of these developments, we believe that the company you need more raw materials in the future. Accordingly, in this occasion we want to offer raw materials for the father plant. For your consideration, we hereby convey to you the list price of our goods complete with ordering requirements.

We believe that our offer will pave the way for our relationship further. Top of attention father, we thank you very much.

Sincerely,




Yuni Andreani
Directress